| Travelling
Tips |
|
|
| Cancellation
Fees |
| In the event of a
paid ticket being cancelled, the following cancellation fees
will apply. |
| Booking
cancelled |
* 48 hours
prior to departure |
: No
Charge |
| |
* 24-48
hours prior to departure
|
: 10%
of fare |
| |
* Less
than 24 hours prior to departure
|
: 25%
of fare |
| |
* Failure
to board |
: No refund
available |
|
|
|
|
|
Child
(Under
4 years)
|
Carried
free of charge unless the child occupies a seat to the exclusion of
a paying passenger, in which case a childs fare will be charged.
|
Free
of charge
|
Child
(4 Years
of age)
|
No
other requirements
|
Adult
Fare less 50%
|
Student
(5-14
years incl.)
|
No
other requirements
|
Adult
Fare less 50%
|
Student
(15
years and over)
|
Must
be a full time South Australian student holding a Passenger
Transport Board SA approved student pass. To be presented at time
of booking/ticketing.
|
Adult Fare less 50%
|
Pensioner
|
On
presentation at time of booking/ticketing an acceptable pensioner
concession card as approved by the Passenger Transport Board SA.
Only the primary card holder is eligible for concession. Spouses and dependants listed on the pension concession card are NOT entitled to travel at concession prices.
|
Adult Fare less 50%
|
| Senior
|
On presentation
at time of booking/ticketing an acceptable Seniors card
as approved by the Passenger Transport Board SA.
|
Adult
Fare less 50%
|
| Unemployed |
On presentation
at time of booking/ticketing an acceptable 'Transport Concession'
or 'State Concession' card as approved by the Passenger Transport
Board SA.
Click
HERE for examples of accepted Concession Cards
|
Adult
Fare less 50%
|
|
|
| Carriage
of animals |
| With
the exception of guide dogs, no other live animals are permitted to
travel in the passenger or luggage areas of our coaches. |
|
|
| Luggage |
|
Free allowance
is two items of personal luggage per passenger where each item does not exceed 75cm in length or 20kgs in weight.
Items in excess of this
are referred to as Excess Luggage.
Pushbikes, surfboards, golf clubs and buggies are also classed as Excess Luggage regardless of any other luggage carried or not.
Excess Luggage is subject to space availability and may be required
to be carried on another service.
Excess Luggage will be charged at Premier Stateliner's standard Excess
Luggage Rates. |
|
|
| Excess
Luggage Rates |
| Desciption
of Luggage |
Victor
Harbor Services
|
All
other Services
|
| Per
Item to a maximum of 4 items |
$
3.50
|
$
6.00
|
| Pushbikes
- assembled |
$12.00
|
$25.00
|
| Pushbikes
- disassembled |
$
7.00
|
$15.00
|
| Surfboards |
$
7.00
|
$15.00
|
| Golf
Clubs & Bags |
$
3.50
|
$ 7.00
|
| Golf
Buggies |
$
3.50
|
$
7.00
|
| Tool
Boxes (up to 20kg) |
$
3.50
|
$
7.00
|
| Swags
(as additional luggage) |
$
3.50
|
$
6.00
|
Note: Any items
not listed above will be carried at the Premier Stateliner's standard Freight
Rates |
|
|
|
|
| Ticket
Information |
|
All travel tickets
are valid for 1 year from the date of purchase and are subject to
the value on the ticket.
Tickets are not transferrable
|
|
|
| Unaccompanied
Children |
Victor
Harbor/Goolwa Services
|
Age
0-7 years
|
Will
not be carried unless accompanied by a person 15 years of age
or more. |
| Age
8-10 years |
Will
be carried provided they bear a Letter of Authority from a parent
or guardian. These are available from any Premier Stateliner
Terminal or Coach Captain or can be downloaded here. Unaccompanied Child Form (PDF File- Acrobat Reader required) |
| All
Other Services |
Age
0-9 years
|
Will
not be carried unless accompanied by a person 15 years of age
or more. |
| Age
10-14 years |
Will
be carried provided they bear a Letter of Authority from a parent
or guardian. These are available from any Premier Stateliner
Terminal or Coach Captain or can be downloaded here. Unaccompanied Child Form (PDF File- Acrobat Reader required) |
NOTE:
While every care will be taken, no responsibility will be accepted
by the Company for unaccompanied children whilst in transit.
|
|
|
|
| Conditions
of Carriage |
| Passengers are carried subject to
the the provisions of the SA Passenger Transport Act 1994 and the
conditions of carriage as outlined below.
Travel is issued by Premier Stateliner Coach Group (herein called the Company, and is accepted by the passenger subject to the following conditions.
1. Baggage allowance - 2 items of personal luggage not exceeding 20 kilograms each carried free. If loading is available, excess baggage will be carried at the Company's rates, otherwise it will be forwarded on the next available service or by means specified by the passenger.
2. Passengers or members of the public must not reach into, climb into or in any way enter the luggage bin area of any coach or bus.
3. The Company is not a common carrier and reserves the right to refuse to carry any passenger, baggage or goods.
4. The company accepts no responsibility for loss or damage to baggage arising out of or in any way incidental to the service or accommodation. Whether such loss or damage may be due or alleged to be due to negligence or misconduct on the part of the Company, its servants or agents and otherwise howsoever.
5. No conditions of carriage other than endorsed hereon or elsewhere on this ticket will be recognised. Verbal promises by booking agents or clerks will not be recognised.
6. The Company will not be liable for any loss or damage that may arise or be alleged to arise in the event of the cancellation of this service or the abandonment of the service during the course thereof (should the Company or its servants or agents decide that such abandonment is necessary) or any deviation or delay in service from any cause whatsoever, in any such event the Company will not in any way be liable for the cost for any accommodation other than that contemplated by the original service or any alternative means of travel which may arise any additional expense so arising shall be the liability of the passengers. The Company reserves the right to cancel this service or vary it in any way.
7. The Company may arrange for any other person to undertake the service hereby contracted for or any part thereof and such person and his servants and agents shall be protected by and entitled to the benefits of these conditions to the same extent as the Company.
8. The Company reserves the right, in the event of a ticket or a booking being cancelled by a passenger, to charge a cancellation fee. The Company's scale of refunds will apply.
9. A ticket entitles the passenger on a route service as distinct from a tour to transportation as indicated on the face hereof but not to meals or refreshments and accommodation which may be obtained en-route.
10. To the extent that any provision herein is repugnant to the provisions of Part V of the Trade Practices Act 1974 the same shall not apply.
11. The expression "the Company" shall also include Premier Stateliner, servants, agents and employees and any other person with whom the Company may have made arrangements as envisaged in Clause 6 hereof and his servants, agents and employees. The expression "person" shall include a firm or corporation and the singular shall include the plural and vice-versa and words importing any gender shall include any other gender.
12. The ticket is valid for 12 months from date of issue subject to the fare value thereon and is not transferable. |